Privacy Policy

1. Introduction

Welcome to GEM Studio. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect data that identifies you directly or indirectly, including:

• Identity Data: Name, business name, and professional titles.
• Contact Data: Email address, billing address, and phone numbers.
• Financial Data: We do not store full credit card details. Payments are processed securely via our third-party gateway, Paystack.
• Project Data: Assets, brand guidelines, and proprietary information shared through the GEM OS Workspace.

3. How We Use Your Data

We use the information we collect primarily to deliver our digital services, including:

• Processing intake forms and generating accurate project quotes.
• Setting up and managing your dedicated GEM OS client portal.
• Processing deposits and final balance payments.
• Delivering automated transactional emails (e.g., invoices, milestone updates).

4. Data Security & Transparency

We implement robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Through the GEM OS Workspace, you maintain total transparency over the data and assets we hold for your active projects.

5. Third-Party Disclosures

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as hosting providers and payment processors), so long as those parties agree to keep this information confidential.